Terms and Conditions

May 14, 2025

Effective Date: [14.05.25]

These Terms and Conditions (the “Agreement”) constitute a binding agreement between you (“Customer”, “User”, or “you”) and Laika Labs, Inc. (“Laika Labs”, “we”, “us”, or “our”) governing your access and use of the Laika Labs website at https://design.laikalabs.io (the “Site”) and any services, features, or tools made available through the Site (the “Services”).

By accessing the Site and/or using our Services, you acknowledge and agree to be legally bound by this Agreement. If you do not agree, you may not use our Site or Services.

1. Acceptance of Terms

This Agreement is effective as of the date you first access the Site or use any Service. You acknowledge that you have read, understood, and agree to be bound by this Agreement and any additional terms applicable to specific services or features. This Site is controlled from our offices in the UAE.

Laika Labs reserves the right to update these Terms at any time without notice. Changes take effect immediately upon posting. Your continued use of the Site and Services indicates your acceptance of the revised Terms.

2. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which is hereby incorporated by reference. If you disagree with the handling of your personal data as outlined, you must discontinue use of our Site and Services.

3. Services

3.1 Overview
Laika Labs provides creative design services including but not limited to:

  • Graphic design

  • Motion graphics

  • 3D design

  • AI-enhanced media

  • Video editing (e.g. for YouTube content)



3.2 Access and Use
You must provide accurate registration data, safeguard your account credentials, and accept responsibility for all activity under your account. Shared logins are prohibited.

3.3 Performance and Availability
We strive to meet a 48–72 hour turnaround for each request. Turnaround time depends on request complexity and queue volume and more complex requests may take up 2 or more request timeslots. This will be communicated to you once the request has been made.

3.4 Service Modifications
We may add, change, or remove features or Services at any time. Continued use constitutes agreement with any such changes.

3.5 Eligibility
You must be at least 18 years old to use the Services.

4. Subscriptions and Scope

4.1 Subscription Terms
Subscriptions are billed monthly. Under the Professional plan subscription covers one active request at a time and 1 brand. Multiple team members may submit requests under one subscription, but they will be queued.


Professional + allows up to 3 requests at a time and unlimited brands.

4.2 Delivery and Revisions
We offer unlimited requests and revisions per subscription. Revisions must be requested within 7 days of delivery.

5. Intellectual Property

5.1 Ownership
All content provided by you remains your property. Upon full payment, Laika Labs assigns all rights to custom deliverables to you. Pre-existing tools, code, and assets remain our property or that of our licensors.

5.2 Licensed Content
Some deliverables may include stock or third-party media (“Licensed Content”) under restricted licenses. You are not permitted to re-sell or redistribute such content on a standalone basis.

5.3 Portfolio Use
By default, we may display your designs in our portfolio or marketing unless you request otherwise in writing.

6. Fees & Billing

6.1 Fees
Subscription fees are billed monthly in advance. You authorise us to charge your payment method on a recurring basis until canceled.

6.2 Refund Policy
You may request a refund within 10 days of initial signup. After that, all payments are final. Refunds are at our sole discretion and may be denied in cases of abuse.

6.3 Pausing the Subscription and Cancellations
You can pause at anytime and restart it with the balance of the unused days still valid. We work on a 31 day month calendar for ease. You can cancel at any time but the remainder of the days for that month will be lost.

6.4 Price Changes
We may revise pricing with at least 5 days’ notice. Continued use confirms your acceptance of new rates.

7. Confidentiality

Both parties agree to maintain confidentiality of proprietary or sensitive materials shared during the course of the engagement. Obligations survive for five (3) years following termination.

8. Termination

We may terminate this Agreement or suspend access to Services if:

  • You violate these Terms.

  • You engage in abusive, illegal, or harassing behavior.

  • Non-payment of fees.

You may also terminate at any time.

9. Disclaimer of Warranties

Services and deliverables are provided “as is.” We make no warranties, express or implied, including merchantability or fitness for a particular purpose. While we aim for quality, creative services inherently involve subjectivity and are not guaranteed to be error-free.

10. Limitation of Liability

In no event will Laika Labs’ liability exceed the lesser of $100 or one month’s subscription fee. We are not liable for any lost profits, data loss, or consequential damages.

11. Indemnification

You agree to indemnify and hold harmless Laika Labs and its affiliates from any claims, damages, or liabilities arising from your misuse of our Services or violation of this Agreement.

12. Stock & Third-Party Content

Use of third-party stock assets is governed by their respective licenses. You may not re-use or redistribute these assets outside of the delivered project. Violations may result in loss of license and termination of your account.

13. Miscellaneous

  • Severability: If any part of this Agreement is found invalid, the remainder will remain in effect.

  • Waiver: Failure to enforce any part of this Agreement does not constitute a waiver.

  • Force Majeure: We are not liable for failure to perform due to causes beyond our control.

14. Contact

For questions about these Terms, contact me at:
Email: grahame@laikalabs.io